• Website Help
  • 1. I tried to register, but I got a message that says I already have an account. I don't remember my username or password. What do I do?

    If you do not know your username and password, you can click on the "Forgot your username?" and "Forgot your password?" links located at the bottom of every page, just below the login form, to reclaim them.

    When you click on "Forgot your username?", It should take you to a form where you enter your email address and the system will email you your username.

    When you click on "Forgot your password?" it should take you to a form where you enter your email address and the system will email you a token you can use to reset your password.

    Once you receive the email, you can enter your username and copy and paste the token from the email into the account owner verification form to confirm that you are the owner of the account. This step is very important because we guard the privacy of all our members strictly and verifying you are the rightful account owner in this manner helps prevent account hacking.

    After you verify that you are the account owner, you should be taken to a form where you can enter and confirm a new password. Then you can log in to the site normally with your username and new password.

  • 2. I forgot my username

    If you do not know your username, you can click on the "Forgot your username?" link located at the bottom of every page, just below the login form, to reclaim it.

    When you click on "Forgot your username?", It should take you to a form where you enter your email address and the system will email you your username.

  • 3. I forgot my password

    If you do not know your password, you can click on the "Forgot your password?" link located at the bottom of every page, just below the login form, to reclaim it.

    When you click on "Forgot your password?" it should take you to a form where you enter your email address and the system will email you a token you can use to reset your password.

    Once you receive the email, you can enter your username and copy and paste the token from the email into the account owner verification form to confirm that you are the owner of the account. This step is very important because we guard the privacy of all our members strictly and verifying you are the rightful account owner in this manner helps prevent account hacking.

    After you verify that you are the account owner, you should be taken to a form where you can enter and confirm a new password. Then you can log in to the site normally with your username and new password.

  • 4. I need to change my Username/Display Name

    You can change your Username/Display Name any time you like. Simply log in to the site and then click on the "Edit My Information" link located at the bottom of each page in the Member Options menu. You will be taken to a form where you can enter a new Username/Display Name. Enter the name you want and then click submit. As long as the username you entered is not already in use by another member, the system will update your username. If the name you chose is already in use, the system will prompt you to choose a different name.

    Remember you will need to use your new Username/Display Name when you log in to the site in the future.